FAQ: GigE Camera Troubleshooting – Answered by Experts

In this video, Applications Engineer Kimberly helps answer some of the most common questions we receive centered on first time setup of GigE cameras. One of the most common issues when customers first start working with GigE cameras is that the camera seems unresponsive. However, this is usually not the case. Often the camera is either not getting power, or there are network related parameters that are blocking normal communication from the camera. Here we cover the first steps on how to get your GigE camera up and running. 00:10 Introduction 00:22 Power source 00:45 Interface driver 1:08 Firewall 1:38 IP Configurator /Status 2:14 Not Reachable /Static IP address. More questions to our Technical Support? Questions will not be answered on YouTube please contact your regional Technical Support. Visit https://www.baslerweb.com/en/sales-support/support-contact/ LET'S CONNECT! Basler Website ► http://www.baslerweb.com Vision Campus ► http://www.vision-campus.com Facebook ► https://www.facebook.com/BaslerAG Twitter ► https://twitter.com/Basler_AG LinkedIn ► https://www.linkedin.com/company/basler-ag